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Shipping & panel freight Australia
Australia-wide wallpaper delivery and acoustic panel freight rates for Sydney, Brisbane, Melbourne metro and regional areas.
Last updated: June 2026 · Questions? homes@thetehilacollective.com.au
Fixed rate metro
Sydney, Brisbane & Melbourne
Secure packaging
Professional packing for all items
5–15 business days
Depending on location
Australia-wide
We deliver nationwide
Important shipping notice
Due to the size of our products, some areas of Australia cannot have shipping costs calculated automatically at checkout. Before continuing, you must acknowledge that shipping is not free even if checkout shows $0.
Request a shipping quote before placing your order if you are unsure. Refund requests declined after acknowledging this notice at checkout will not be accepted.
Shipping to Western Australia & regional areas
Flat-rate shipping does not apply to orders from Western Australia or remote regional locations.
Contact quote@thetehilacollective.com.au to request a custom shipping quote before you order.
Metro delivery areas & rates
For Sydney Metro, Brisbane Metro, and Melbourne Metro, shipping is a fixed price calculated at checkout.
| Region | Rate | Estimated delivery |
|---|---|---|
| Sydney Metro | See panel shipping table below | 5–8 business days |
| Brisbane Metro | See panel shipping table below | 5–8 business days |
| Melbourne Metro | See panel shipping table below | 5–8 business days |
| Regional areas | Request a freight quote | 7–15 business days |
Panel shipping prices (Brisbane, Sydney & Melbourne Metro)
| Quantity | Shipping price |
|---|---|
| 1–2 panels | $84.99 |
| 3 panels | $119.99 |
| 4–7 panels | $180.99 |
| 8–10 panels | $285.99 |
| Above 10 panels | Request a freight quote |
Acoustic panel freight (regional areas)
For some regional and remote areas, checkout may show $0 shipping for acoustic panel orders. That is not your final freight price — we cannot calculate panel freight automatically to every location.
After you purchase, Tehila Maison will contact you with the correct freight cost before your panels are dispatched. No panel order is sent until freight is confirmed with you.
Dispatch & processing
- Orders are dispatched within 1–3 business days of payment confirmation.
- Orders placed on weekends or public holidays are processed on the next business day.
- Custom or made-to-order items may require 5–10 additional business days.
- You will receive a dispatch confirmation email with tracking once your order ships.
Tracking your order
Once dispatched, you will receive an email with your tracking number and a link to follow your delivery. If you have not received tracking within 3 business days of ordering, please contact us.
Delivery requirements
- Signature required: all deliveries require a signature on receipt.
- Authority to leave: include this in your order notes if you prefer (at your own risk).
- Inspection: inspect on arrival and report damage within 48 hours.
- Access: ensure the address is courier-accessible; difficult access may incur extra charges.
Contact us
- Office: 1300 317 692
- Mobile: 0474 583 958
- Email: homes@thetehilacollective.com.au
- Shipping quotes: quote@thetehilacollective.com.au
- Hours: Monday – Friday, 9:00 AM – 5:00 PM AEST
Freight quote
Request a freight quote
For deliveries outside our metro zones or orders above 10 panels, tell us what you need and where it is going. We will respond within 1–2 business days.
